Surgery Center Survey

Preoperative
Was your preoperative process handled efficiently; the teaching done well? Lab tests and/or EKGs done well?
Surgery
Did you feel well prepared for the surgery experience?
How did the staff treat you?
Were there any problems starting your IV?
Were you warm enough?
Postoperative
Were your instructions explained well to you and the person driving you home?
Did you feel ready to go home or did you feel rushed?
Have you reviewed your discharge instructions at home?
Communication
Did the surgeon explain the surgery to your satisfaction?
Was your family kept well informed?
Did the surgeon talk with your family after surgery?
Did the phone calls before and after surgery meet your needs?
Evaluation
How was your overall surgery experience?
Did your surgery begin on time?
Were they satisfactorily resolved?
Would you recommend our surgery center to your family and friends?

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